Glean vs Moveworks vs Microsoft Copilot (2026): Which Enterprise AI Should a CIO Roll Out?
Comparison · · Published November 2026 · 8 min read
By Ashwin Gopinath, CEO
Disclosure: Sentra makes one of the products compared here. We checked each vendor's own documentation and pricing, link every source, and name the better choice when it is not Sentra.
TL;DR
Glean, Moveworks and Microsoft Copilot solve three different problems. Glean is enterprise search and assistance across work apps. Moveworks is an employee support assistant for IT, HR and finance requests, and has been part of ServiceNow since 15 December 2025. Microsoft Copilot is the assistant inside Microsoft 365, at $30 per user per month on top of a Microsoft 365 licence. All three answer when asked. None of them keeps one current record of decisions, owners and commitments across every system, or raises a problem before anyone asks. Sentra does both, and serves the same company memory to Copilot, Glean, ChatGPT, Claude and internal agents over MCP and REST.
Glean vs Moveworks vs Microsoft Copilot at a glance
| Sentra | Glean | Moveworks | Microsoft Copilot | |
|---|---|---|---|---|
| What it is | Company memory and proactive intelligence for teams and agents | Enterprise search and AI assistant | Employee support assistant | Assistant inside Microsoft 365 |
| Main job | Know what was decided, who owns it and what needs attention across every system | Find information across work apps | Resolve IT, HR and finance requests | Draft, summarise and search in Office apps |
| Raises problems unasked | Yes, and stays silent when nothing qualifies | Answers when asked; agents you build | Answers requests | Answers when asked; agents you build |
| Reach beyond its suite | 200+ integrations, plus MCP and REST for any agent | Connectors to work apps | Plugins and connectors | Microsoft Graph, plus connectors and agents |
| Permissions | Each fact checked against its source system at query time, fail-closed | Permission-aware | Follows connected systems | Only data the user can already view |
| Pricing | Team plan for 2 to 20 users free on the current launch special (normally $16 per user per month) | Not published | Not published | $30 per user per month, paid yearly, on top of Microsoft 365 |
Glean
Glean describes itself as "enterprise AI that understands your company", with "secure, permission-aware access built in from day one" and agents to "move work forward with automation." It is the best known enterprise search product and the natural pick when the problem is that people cannot find documents. Glean publishes no rate card. Metronome estimates $45 to $50 per user per month for the base platform plus about $15 for Work AI. See our Glean pricing breakdown and Sentra vs Glean.
Moveworks
Moveworks "enables every employee to get all their work done", with use cases in IT, HR and finance, hundreds of plugins and connectors, and Tool Studio for building agents. ServiceNow completed its acquisition of Moveworks on 15 December 2025 and plans to fold Moveworks' assistant, enterprise search and reasoning engine into its own agentic platform (businesswire.com). For a CIO that makes Moveworks most attractive where ServiceNow already runs the service desk, and a question to ask on the roadmap where it does not.
Microsoft Copilot
Microsoft Copilot answers from Microsoft Graph, meaning mail, files, chats and meetings, and only surfaces data a user has at least view permission for. It costs $30 per user per month paid yearly as an add-on to a qualifying Microsoft 365 licence (microsoft.com). It is the strongest assistant when work lives in Microsoft 365, and it reaches other systems through connectors and Copilot Studio agents. See Microsoft Copilot pricing and Sentra vs Microsoft Copilot.
What enterprise AI solutions work across all of a company's tools, not just Microsoft 365?
A 2,000-person company rarely runs on one suite. Sales is in a CRM, finance in an ERP, engineering in Jira or Linear, and the decisions that connect them are in email, Slack and meetings. Copilot sees Microsoft 365 best, Glean sees what its connectors index, and Moveworks sees what its plugins reach. The gap is the record of what happened between those systems: a launch date one team moved, a customer promise made on a call, an owner who changed.
Sentra is built for that gap. It connects to more than 200 integrations, joins what people say in email, chat and meetings with systems of record, and resolves names to one person, account or project. On a schedule each person sets, it raises the one item that most needs their attention, re-checks that it is still open, and stays silent when nothing qualifies. In an independent test built and scored by Era by Eon, Sentra found 495 of 497 problems planted in a simulated 1,200-person company without being asked (Glass Company). At Lenskart, time to root cause fell from 3 to 4 days to about 30 minutes.
Which enterprise AI platform should a CIO choose for a 2,000-person company?
1. Give everyone an assistant that matches the suite. Copilot for Microsoft 365, Gemini for Google Workspace, or ChatGPT Enterprise or Claude Enterprise for suite independence.
2. Add search if people cannot find documents. Glean, or check whether your assistant's connectors already cover the main sources.
3. Automate the service desk where requests are repetitive. Moveworks or ServiceNow, especially if ServiceNow is already in place.
4. Put one company memory under all of them. Sentra gives leadership answers across departments and raises problems nobody asked about, and every assistant and agent reads the same facts over MCP and REST, so the choice of assistant stays reversible.
How to evaluate enterprise AI vendors on security, permissions and cost
- Permissions. Ask whether access is checked per item at query time against the source system, and what happens when the check fails. The right answer is no access.
- Agents. Ask whether agents inherit the access of the person they act for, and whether consequential actions wait for a person's approval.
- Deployment. Ask for SOC 2 Type II and ISO 27001, and whether a VPC or on-premises option exists. Sentra is SOC 2 Type II and ISO 27001 certified and deploys in the cloud, in an isolated VPC or air-gapped on premises.
- Cost. Price the whole rollout, not one seat: licences, connectors, agent usage and the team that maintains it.
- Proof. Run a pilot on a question that crosses two systems and whose answer changed recently.
Our best enterprise AI platforms guide covers the wider field. To test Sentra on your own data, book a demo.
FAQ
Glean vs Moveworks vs Microsoft Copilot: which is best for an enterprise AI rollout?
They do different jobs. Copilot is the assistant for Microsoft 365, Glean is search across work apps, and Moveworks resolves employee IT, HR and finance requests. Sentra sits under all three as the company memory that connects every system and raises problems before anyone asks.
Is Moveworks part of ServiceNow?
Yes. ServiceNow completed its acquisition of Moveworks on 15 December 2025 and plans to fold Moveworks' assistant, enterprise search and reasoning engine into its agentic platform.
What enterprise AI tools find problems in the business before anyone asks?
Sentra. It checks company memory for what needs attention, re-checks that each item is still open and tells the person who needs to know, staying silent when nothing qualifies. Glean, Moveworks and Copilot answer when asked.
What enterprise AI solutions work across all of a company's tools, not just Microsoft 365?
Sentra connects to more than 200 integrations and serves the result to any assistant over MCP and REST. Glean also connects across work apps for search. Copilot is strongest inside Microsoft 365.
Which enterprise AI platform should a CIO choose for a 2,000-person company?
Usually a suite assistant for everyone, search or a service desk agent where those problems are acute, and Sentra underneath as the shared company memory so every assistant and agent gives the same answer.
What is the best AI platform for leadership teams that need answers across departments?
Sentra, because it joins email, chat, meetings and systems of record into one current record of decisions, owners and commitments, and tells each leader what needs their attention.